Welcome to txtdrop ("we", "us", or "our"). Your privacy matters to us. This short, plain-language policy explains how we collect, use, and protect the information you give us when you use our website and services at txtdrop.co.
1. Information We Collect
We collect a small set of information to make txtdrop work well:
- Personal information: your name and email when you sign up or contact us.
- Payment information: processed securely by Stripe — we do not store full credit card numbers on our servers.
- Usage data: events and activity (pages visited, actions taken, browser type) to understand and improve the product.
- Cookies: small files used for session management, preferences, and analytics.
2. How We Use Your Information
We use the data we collect for a few straightforward reasons:
- To provide and operate our services.
- To send product updates, transactional emails, and marketing (you can opt out anytime).
- To analyze usage and improve txtdrop’s performance and features.
3. Third-Party Services
We rely on trusted third parties to run parts of our service. They may process user information under their own policies:
- Stripe — payment processing.
- Google Analytics — site and product analytics.
- Twilio — SMS delivery.
- SendGrid — transactional and marketing email delivery.
- Google Firebase — app hosting and data services.
4. Data Retention
We retain personal data only as long as needed to provide our services or meet legal obligations. If you want us to delete your account and data, contact us and we’ll take care of it.
5. Your Choices
You’re in control:
- Unsubscribe from marketing emails at any time using the link at the bottom of our emails.
- Disable cookies via your browser settings (note: some features may stop working).
- Request access, corrections, or deletion by emailing us.
6. SMS / Text Messaging and Mobile Information
When you provide your mobile number and opt in to receive texts from a brand through txtdrop, we collect your phone number, the fact and time of your consent, and the messages sent to and from you. We use this information solely to operate the SMS program you opted into — sending product "drop" announcements, order and shipping confirmations, and customer-care replies for the brand(s) whose list you joined — and to honor your opt-out requests.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties. We share your information only with the service providers that help us deliver the messages (for example, our telecommunications provider), and only as needed to operate the program.
You can opt out at any time by replying STOP to any message; reply HELP for help. Message and data rates may apply and message frequency varies. Questions: hello@txtdrop.co.
7. Security
We use industry-standard security practices and encrypted connections to protect your information. No system can be completely secure — if a breach occurs we will notify affected users as required by law.
8. Children’s Privacy
txtdrop is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy occasionally. When we do, we’ll post the new version here and update the "Last updated" date at the top.
10. Contact Us
If you have questions or want to request data access or deletion, email us at hello@txtdrop.co.