1. Overview

txtdrop is a SaaS marketing platform that allows businesses to send automated SMS, MMS, and RCS messages to their customers. These Terms apply to all business users ("Customers") and govern how the platform is used.

2. Eligibility

To use txtdrop, you must be at least 18 years old and authorized to act on behalf of a business or organization. You must comply with all applicable laws, including SMS and marketing communication regulations.

3. Accounts

When creating an account, you must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account.

4. Acceptable Use

You agree not to misuse txtdrop. Specifically, you may not:

• Send spam, illegal, or unsolicited messages.
• Violate carrier rules or telecommunications regulations.
• Attempt to disrupt, hack, or overload our systems.
• Use the service for fraudulent, abusive, or deceptive purposes.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Payments & Billing

txtdrop services are billed through Stripe. By subscribing, you authorize us to charge your payment method for applicable fees. All payments are non-refundable. Pricing and billing terms are described on our website and may change with notice.

6. No Refunds

All sales are final. Because txtdrop provides digital communication services, we do not offer refunds once a transaction has been processed.

7. Service Availability

We aim for reliable uptime but do not guarantee uninterrupted access. txtdrop may experience maintenance, outages, or changes at any time. We are not liable for loss resulting from downtime or delays.

8. Intellectual Property

All trademarks, logos, and content within txtdrop remain our property. You may not copy, resell, or reverse engineer any part of our software or branding.

9. Limitation of Liability

To the fullest extent permitted by law, txtdrop and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our platform. Your sole remedy for dissatisfaction is to stop using the service.

10. Indemnification

You agree to indemnify and hold txtdrop harmless from any claims, losses, or damages (including legal fees) arising from your use of the service, violation of these Terms, or misuse of the platform.

11. Termination

We may suspend or terminate your account at any time if you breach these Terms or misuse the platform. Upon termination, your right to use txtdrop ceases immediately.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll post the new version and update the “Last updated” date above. Continued use of txtdrop means you accept the new Terms.

13. Governing Law

These Terms are governed by and construed under the laws of the Commonwealth of Pennsylvania, United States. Any disputes shall be resolved in the state or federal courts located in Pennsylvania.

14. Contact Us

If you have questions about these Terms, contact us at hello@txtdrop.co.